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Dumpee Dumpster Company Policies

 

Terms of Service — Dumpee Dumpsters LLC

Last Updated: November 2025


1. Service Overview

Dumpee Dumpsters LLC provides roll-off dumpster rental, delivery, pickup, and related waste-handling services.

2. Customer Responsibilities

- Provide accurate placement instructions
- Ensure safe and accessible delivery/pickup locations
- Obtain necessary permits
- Load safely below the top rail
- Follow debris restrictions and weight limits
- Keep container unobstructed at pickup

3. Payment & Fees

Customer agrees to base pricing, tonnage, overage fees, extra days, distance or trip fees, taxes, and fuel surcharges. Additional fees are charged automatically.

4. Prohibited Use

No hazardous waste, liquids, flammables, overloading, moving containers, or burning inside dumpsters.

5. Cancellations & Refunds

See Refund/Cancellation Policy.

6. Liability

Not responsible for driveway or property damage caused by placement or overloaded containers.

Contact: [email protected] | (706) 383-7007


Refund & Cancellation Policy

Last Updated: November 2025


1. Cancellations

- 100% refund if cancelled 24+ hours before delivery
- 50% refund if cancelled within 24 hours
- No refund once truck is en route or dumpster delivered

2. Rescheduling

Free if 12+ hours before delivery; otherwise trip fee may apply.

3. Early Pickup

No refunds for unused rental days.

4. Overages & Additional Fees

Non-refundable charges include overages, extra days, contamination, trip fees, relocations, and restricted item surcharges.

5. Weather Delays

Severe weather delays are rescheduled at no cost.

Contact: [email protected]


Prohibited Items & Fee Schedule

Last Updated: November 2025


Prohibited Items:

- Paint, solvents, oils, chemicals
- Gasoline, propane tanks
- Tires (unless pre-approved)
- Batteries
- Refrigerators/AC with freon
- Medical waste
- Asbestos
- Liquids
- Dirt, concrete, rocks (unless clean-material dumpster)
- Hazardous or toxic materials
- Hot ash or burned debris

Fee Schedule:

- Overage per ton: $65
- Extra day: $20
- Dry-run/failed pickup: $125
- Relocation: $75–$150
- Tire surcharge: $15
- Mattress surcharge: $25
- Freon appliance: $40
- Contamination: $150–$350
- Overflow loading: $50–$150


Compliance & Transparency Statement

Last Updated: November 2025


Company Information

Dumpee Dumpsters LLC
GA LLC Control #: 20232188
USDOT #: 3584490
Service Areas: Augusta, Aiken, Savannah
Contact: [email protected] | (706) 383-7007

Operational Standards

- DOT-compliant drivers
- Maintained and inspected equipment
- Cleaned containers between rentals
- Safe and compliant placement
- Approved disposal sites only

Transparent Pricing

- Published base prices
- Included tonnage
- Overage rates
- Full fee schedule
- No hidden fees

Environmental Responsibility

- Licensed landfills and transfer stations
- Recycling when possible
- No illegal dumping
- Customer education on prohibited items

Customer Communication

- Placement confirmation
- Weight ticket transparency
- Notifications about delays or issues

Commitment to Integrity

We operate with honesty, reliability, and consistency.
 

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